Mon-Sun: 8am – 5pm.
Check out by 11am.
Check in 2pm - 5pm.
(can be flexible to suit flight times with prior arrangement)
Please try to arrive at your stated time, should circumstances change, or you are running late, this is not a problem – please just let us know. Viewings are welcome however we do ask that they are arranged in advance.
Our boarding rates are charged per night, check out by 11am the following morning. Should you collect your dog between 11am and 2pm, a half day will be charged at £17.50 for one dog and £25 for two. Collections between 2pm and 5pm will be charged a full night at £35 for one dog and £50 for two. This is because your dog(s) will have full use of the room as well as having their walks and activities that day which could then impact on additional bookings for that day.
Health & Vaccinations
Your dog’s Vaccination Certificate must be up-to-date and you MUST bring it when checking in. We will accept titre testing provided you bring written proof from your vet to say that your dog has sufficient antibodies.
All guests MUST have had the Kennel Cough Vaccine, given at least 2 weeks prior to boarding. This is because the Kennel Cough Vaccine is a live virus and will pose a risk to all other dogs for 14 days.
Please ensure all dogs are up-to-date with flea and worming treatments. If we notice fleas on your dog, treatment will be administered and this will be charged for.
Should it be necessary, at our discretion, for a vet to be called for any health condition/illness, all fees incurred are the responsibility of the owner. If your vet is local we will attempt to contact them first, otherwise we will use our own.
Pregnant bitches will not be accepted, and bitches in season are boarded at the owner’s risk.
We are happy to administer any medication free of charge.
We advise everyone to provide their own food, as abrupt changes in diet can lead to guests having an upset stomach or feeling unwell during their stay. We are happy to supply food, treats and bedtime biscuits free of charge.
Please let us know if there is anything your dog is not allowed.
We may post photos of your dog on our social media platforms. Please make us aware if you prefer us not to do this.